Payment Policy

Accepted Payment Methods

Elan Marque currently accepts PayPal as the sole payment method available at checkout. Customers must ensure they have a valid PayPal account with sufficient funds to complete their purchase. We may expand our payment options in the future to include additional providers for customer convenience.

Currency for Transactions

All transactions made through our online store are processed in Malaysian Ringgit (MYR). If you choose to pay using a different currency, your bank or payment provider may apply conversion fees or exchange rates, which are outside our control.

Secure Payment

We prioritize your security. All payment transactions made on our website are protected by SSL (Secure Socket Layer) encryption to safeguard your personal and financial information. This ensures that your data remains confidential and protected during the checkout process.

Shipping Policy Overview

Orders placed on our store are typically processed within 1 to 3 business days and delivered within 3 to 5 business days, depending on your location in Malaysia. We do not process orders on weekends or Malaysian public holidays. For full shipping details, including estimated delivery times and free shipping terms, please refer to our Shipping Policy.

Return & Refund Policy Overview

We accept returns and exchanges for both defective and non-defective items, provided the products are returned in new condition within 30 days of receipt. Refunds are issued using your original payment method and processed within 10 business days upon return approval. For complete information, please refer to our Return & Refund Policy.

Privacy Policy Overview

At Elan Marque, we are committed to protecting your personal information. Any data collected during your interaction with our website, including billing and contact details, is handled in strict confidence and used solely for order fulfillment and customer service. For more information on how we manage your data, please see our Privacy Policy.

Google Merchant Center Compliance

Our billing processes, payment transparency, and checkout experience fully comply with Google Merchant Center policies. We ensure that all billing details, including pricing, taxes, and shipping information, are clearly displayed before order confirmation to maintain a transparent and trustworthy shopping experience.

Contact Us

If you have any questions or need clarification about billing, payment options, or related policies, our support team is here to assist you.

Store Name: Élan Marque

Email: info@elanmarque.com

Address: 17757, Jalan Rahmat 2, Taman Indah, 75150 Melaka

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)