Frequently Asked Questions
In what currency will I be charged?
All orders are charged in Malaysian Ringgit (MYR). Your bank may apply conversion fees if using another currency.
More questions? view our Payment Policy
Do you ship internationally?
Currently, we only ship within Malaysia
More questions? view our Shipping Policy
What are your business hours for order processing?
We process orders Monday to Friday, 09:00AM to 18:00PM (GMT+8). Orders placed on weekends or public holidays will be processed the next business day.
How do I start a return or exchange?
Please email us at info@elanmarque.com to request a return or exchange. We’ll provide you with a downloadable return label.
More questions? view our Return and Refund Policy
Do I need to pay for return shipping?
No, we offer free return shipping within Malaysia.
More questions? view our Return and Refund Policy